Whilst we provide a large range of IT support services, we are also flexible in our methods of implementation.
We understand that your IT requirements are unique and in turn our support services will cater to your needs. Our aim is to provide the long-term success of our clients ensuring a mutually beneficial relationship, so you can call on Computerbiz with confidence.
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A compromise to your systems security is detrimental to your business. We can help secure your workstations, servers and networks to guard against unwanted access or infection. We partner with cutting edge security providers to provide comprehensive threat coverage for your systems. Our technicians can also implement industry standard security protocols on your network and devices to prevent intrusions.
If you have experienced a breach in security, we can analyze the cause and implement effective solutions to ensure the threat and comprise is removed.
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Having a solid backup of your data is crucial in case of data loss or disaster. We can help implement cost effective scalable backup solutions for your business or home so you never need to worry about losing your data. Whether you require a local backup or managed Cloud backup we can provide a streamlined solution that we can manage remotely. Our solutions will allow you to restore your data whether it's weeks, months or years old.
Workstation Backup
Workstation backup is important because employees might not save their work on a shared server. If you encounter an issue that affects a specific workstation, then you’ll probably wish you had a workstation-specific backup.
Microsoft 365 Backup
Safeguard All Your Critical Data with Cloud-to-Cloud Backup and Recovery Specifically Designed For Microsoft 365
Server Backup
server backup is a critical component of any data backup and disaster recovery plan. It ensures that your data is safe and accessible in case of a disaster, hardware failure, or human error. By implementing a server backup plan, you can minimize downtime, protect your data, and comply with industry regulations.
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Onsite or Remote Support
When an issue arises that prevents you from continuing your work, we understand your business doesn’t stop and you need a fast solution. We use remote control tools to provide quick assistance to get you back up and running again without the need to wait for an onsite technician (Remote Support).
We also understand that not all technical issues can be solved remotely and requires an onsite visit by a technician that knows your system to resolve more complex issues (Onsite Support).
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Computerbiz provides the flexibility of full onsite servicing, remote support over the internet, or book in to our fully equipped workshop. We stock a range of spare parts & testing equipment giving us every possible means to diagnose and resolve issues quickly. In the case of a system hardware failure, we can help bring your device back online or recover its vital data.
We offer regular proactive servicing to increase system performance & prevent breakdowns, this can be done remotely at a time that best suits your schedule.
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We supply Desktops, Laptops, Servers, Email, Software and networks. We can add value to your hardware or software purchases by assisting you with product selection, explaining terminology, highlighting any compatibility issues. Favourable arrangements with National suppliers mean we can offer competitive pricing on reliable equipment, hardware & software.
We also provide installation services for all equipment while minimizing changes to your working environment. -
We offer support coverage plans that are tailored to your home or business needs. Support plans provide a technician with regular contact and familiarity with your business system to allow an efficient response when IT issues arise.
We can tailor your support plans to cover you from ad-hoc support through to regular onsite visits and proactive management.
