What's home IT support plan
Computerbiz is a boutique IT Service provider that strives to deliver great personalized customer service to our valued clients. Our aim is to work with you to build secure, reliable IT solutions that best suits your needs. Our trusted technicians are here to help when you need us.
| What is included | What is not included | |
|---|---|---|
| 1 Year support for 2 computers (PCs, laptops or Mac)s | ||
| 1 Year support for 2 phones or tablets | ||
| Antivirus licences for 2 computers | ||
| General enquiries and remote support | ||
| Remote training tips for commonly used programs | ||
| Onsite support (*onsite travel fees apply) | ||
| Computer performance tuning | ||
| Ongoing preventative maintenance | ||
| Hardware, Software and Antivirus monitoring | ||
| Back monitoring for supported backup solutions | ||
| Same day response time | ||
| Discounted labour rates apply to additional services | ||
| Fair use policy applies, up to 5 hours support per year | ||
| New PC and hareware installations | ||
| New Internet or network installations | ||
| Partes required for repairs | ||
| Virus and Malware removal | ||
| Programming or web development | ||
| Advanced product training |