Onsite or Remote Support
When an issue arises that prevents you from continuing your work, we understand your business doesn’t stop and you need a fast solution. We use remote control tools to provide quick assistance to get you back up and running again without the need to wait for an onsite technician (Remote Support).
We also understand that not all technical issues can be solved remotely and requires an onsite visit by a technician that knows your system to resolve more complex issues (Onsite Support).